Beyond Customer Service: Chatbots in Internal Business Operations and HR In 2025
8 mn readOrganizations seek innovative ways to enhance operational efficiency and optimize workflows in today’s hyper-connected, technology-driven business landscape. As automation tools gain prominence, one such advancement—chatbots—has risen to the forefront of transforming business operations. Historically associated with customer service, chatbots are evolving beyond their initial role, extending their reach into internal functions such as Human Resources […]